Frequently Asked Questions
Everything you need to know about your Jewelry By RGMNT experience.
What materials are used in Jewelry By RGMNT pieces?
We use premium materials including 14k and 18k gold plating, 925 sterling silver, and high-grade stainless steel to ensure durability and a luxurious finish for every piece.
How should I care for my jewelry?
To maintain the shine of your jewelry, avoid contact with perfumes, lotions, and chlorine. Store your pieces in a cool, dry place and clean them gently with a soft microfiber cloth.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, earrings are final sale unless they arrive damaged.
Do you offer a warranty on your products?
Yes, every purchase from Jewelry By RGMNT comes with a 6-month warranty covering manufacturing defects. This does not cover accidental damage or normal wear and tear.
Are your jewelry pieces hypoallergenic?
Yes, our jewelry is nickel-free and lead-free, making it safe for those with sensitive skin and metal allergies.